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SIR40316 CERTIFICATE IV IN RETAIL MANAGEMENT

The qualification represents the position of those who oversee daily operations of a department or retail store and lead a frontline workforce in order to implement and meet organisational standards and objectives. These people have a strong understanding of the products and services that are offered, together with a variety of highly developed selling and customer engagement skills.

ENTRY REQUIREMENTS

To undertake this qualification, individuals must: have achieved a Certificate III in Retail, OR have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

EMPLOYMENT OPPORTUNITIES

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: department manager, customer service, manager small business, retail owner ,merchandise manager or shift manager.

CAREER PATHWAY

A number of career pathways are available to you typically with further study, such as Team Leader, Site/Department Manager, Store Manager or Area Manager.

SKILLS RECOGNITION

You may be able to apply for advanced standing for one or more units and have your current abilities and knowledge recognised if you have any prior training, job experience, or life experience in a management, coordinator, or team leader role. Among the methods for recognition are:

  • Credit transfer
  • Mutual recognition
  • Recognition by assessment

PATHWAYS

This qualification can be completed via any of these pathways as follows. We offer flexibility with this qualification.

RPL

You may apply for RPL (recognise prior learning) if you can demonstrate or document that you have the knowledge and experience necessary to meet all of the competencies of any unit or units. For additional information about this assessment-only procedure and an application, please get in touch with our office.

GROUP SESSIONS (FOR CERT IV LEVEL)

Many employees in your company might be able to gather for a series of training sessions in your office or another venue that has been decided upon. The ideal framework for a Certificate IV programme is ten sessions, however the precise number of in-person hours can be determined by discussing and deciding on the participants’ present competencies and likelihood of attendance. This entails mix of written assignments, demonstration exercises, and summative examinations that include research.

FLEXIBLE

Organising in-person meetings might not be feasible or desirable, in which case we can also help you with the qualification by mail, email, and phone support. Depending on the learner’s present capabilities and the amount of time they have available to complete the requirements, the qualifications may be expedited.

BLENDED APPROACH

You may prefer a combination of face-to-face sessions supported by email support and telephone conferencing. We can structure a program by incorporating all of these options.

COURSE STRUCTURE (Packaging Rules)

To achieve a Certificate IV in Retail Management, 11 units must be completed, including 7 core and 4 electives. A minimum of 2 electives must be selected from the list below and a maximum of 2 additional units can be selected from the list below or any relevant Target Training package.

CORE UNITS

SIRRRTF002

Monitor retail store financials

SIRXCEG004

Create a customer centric culture

SIRXHRM002

Maintain employee relations

SIRXMGT002

Lead a frontline team

SIRXRSK002

Maintain store security

SIRXSLS003

Achieve sales results

SIRXWHS003

Maintain workplace safety

ELECTIVE UNITS

BSBCUS401

Co-ordinate implementation of customer service strategies

SIRXCHA001

Facilitate the change process

CHCDIV001

CHCDIV001

SIRRFSA001

Handle food safety in a retail environment

SIRXHRM001

Recruit, select and induct team members

BSBINN301

Promote innovation in a team environment

BSBMGT402

Implement operational plan

SIRRINV002

Control stock

SIRXMKT003

Manage promotional activities

SIRRMER003

Co-ordinate visual merchandising activities

BSBSMB406

Manage small business finances

 

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